TIANZI Custom Urushi Fountain Pen Overview
💎Unique Artworks - This urushi fountain pen combines the 2 old decorative techniques of lacquerware and maki-e.Temperature and humidity must be strictly controlled during the production process.Each layer of urushi that is applied must be cured for a minimum of 24hrs to fully harden. Only then can that layer be sanded and another layer be applied.This process needs to be repeated more than 5 times.So this is a beautiful work of art that requires a great deal of patience and determination to produce.
💎Luxury Gift and Budget-Friendly - The complex and rigorous production process determines that it can't be mass-produced,so it is definitely not a product that can be seen everywhere.Coupled with its exquisite appearance, it is destined to be a luxurious gift.Whether you give it as a retirement or birthday gift,you loved one will be impressed at first glance.Meanwhile,compared to other maki-e pens which very expensive,Here you can get the same stunning pen for less spend.
💎Easy to Use and Writes Smoothly - As a piston fountain pen,the piston filling system really makes it easy to use straight out of the box.You'll need to have a bottle of ink on hand only.The fine nib or medium nib flows rich and wet.What's more,the steel nib can take a lot of pressure and effort,even a little abuse.all in all,the elegant looks do not detract from its practicality.
💎Replacement Guarantee - I have a lot of confidence in our TIANZI fountain pen. If it doesn't work like skips, clogs, or leaks within 2 months after delivered, I can send the replacement for free.
TIANZI Urushi Fountain Pen Content
- 1×TIANZI urushi fountain pen
- 1×gift box
📌Pen&Friend welcomes international pen enthusiasts to order safely and securely from our website. No matter where you are from, we will provide the same service and high-quality products.
📌So far, Pen&Friend Writing instruments have been sold to America, Canada, England, France, Germany, Italy, Romania, Australia, New Zealand, Israel, Japan, Korea, etc.If you find that you cannot place an order in your area, please contact us. [email protected]
📌International orders are usually delivered within 7 to 15 business days, but delivery times cannot be guaranteed due to varying customs hold-ups and port delays at different destinations. Based on our experience, packages sent to the UK have the shortest delivery time, while packages sent to the US usually take 2-3 weeks to arrive. If you would like to inquire about the specific delivery time in your area, please feel free to email us. If you would like to request a specific shipping service, please contact us before or immediately after placing your order to discuss shipping options. [email protected]
📌International Returns:If you need to return your pen, please contact our customer service department for assistance. However, we have not received any similar requests so far and are very confident in the quality of our pens. If the pen doesn't work within 3 months after delivery, we can replace it for free.
📌I have purchased this item from your website, but I don't like it. How can I return it to you? Will I be charged a restocking fee for returning an item?
To be eligible for a return, the item must be in the same brand-new condition it was received in, including the original packaging, accessories, parts, and paperwork. We cannot accept used or opened bottles of ink, ink cartridges, used notebooks, engraved pens, or pen cleaning supplies. Transparent pens that have an internal filling system (such as a piston fill or vacuum fill) cannot be returned for a refund once they have been inked. For these types of pens, we strongly suggest testing the nib first.
Please note that you will be responsible for the return shipping costs. Free items or gifts with purchase cannot be refunded or replaced.
📌How can I exchange my item for a different color, finish, or nib size?
Exchanges can be made within 7 days of delivery. If you're not satisfied with your purchase and would like to exchange it for a different item, please email us with your request. Follow the instructions for a regular return. Exchanges will be shipped at the customer's expense.
📌The item I received is damaged, defective, or not the item I ordered. How can this be resolved?
Before contacting us, please check the box that your order arrived in and make sure that there are no loose items at the bottom of the packing material. If the box appears damaged or tampered with during shipping, please note this when contacting us. If any item arrives damaged, please contact us with a photo attached.
📌I purchased a beautiful fountain pen from your company, but it doesn't seem to work well. The pen skips and the ink flow is poor. Can I return this to you?
If the above problems occur within 90 days of receiving the pen, we are willing to replace it for free. If it's been more than 90 days, we can guide you through purchasing replacement parts until it's fixed.
📌How long does it take to process a return or exchange?
Once we receive your return or exchange, it will be processed within 3-5 days. Refunds will be issued within 1-3 business days.
📌When will I receive my refund?
If your refund is approved, it will be issued within 1-3 business days.
📌Where should returned packages be sent?
Our partner will tell you the address of the return warehouse according to your country. The address is for reference only.
Address: 72, Guimiao Avenue, Nanshan District, Shenzhen, China
Approval of all returns is subject to the discretion of Pen&Friend, who reserves the right to decline refund requests if the product has been improperly used, damaged, modified or is otherwise unable to be resold.
All around the world
1-3 business days
Free replacement within 3 months