TIANZI Custom Urushi Fountain Pen Overview
💎Unique Artworks - This urushi fountain pen combines the 2 old decorative techniques of lacquerware and maki-e.Temperature and humidity must be strictly controlled during the production process.Each layer of urushi that is applied must be cured for a minimum of 24hrs to fully harden. Only then can that layer be sanded and another layer be applied.This process needs to be repeated more than 5 times.So this is a beautiful work of art that requires a great deal of patience and determination to produce.
💎Luxury Gift and Budget-Friendly - The complex and rigorous production process determines that it can't be mass-produced,so it is definitely not a product that can be seen everywhere.Coupled with its exquisite appearance, it is destined to be a luxurious gift.Whether you give it as a retirement or birthday gift,you loved one will be impressed at first glance.Meanwhile,compared to other maki-e pens which very expensive,Here you can get the same stunning pen for less spend.
💎Easy to Use and Writes Smoothly - As a piston fountain pen,the piston filling system really makes it easy to use straight out of the box.You'll need to have a bottle of ink on hand only.The fine nib or medium nib flows rich and wet.What's more,the steel nib can take a lot of pressure and effort,even a little abuse.all in all,the elegant looks do not detract from its practicality.
💎Replacement Guarantee - I have a lot of confidence in our TIANZI fountain pen. If it doesn't work like skips, clogs, or leaks within 2 months after delivered, I can send the replacement for free.
TIANZI Urushi Fountain Pen Content
- 1×TIANZI urushi fountain pen
- 1×gift box
📌Pen&Friend welcomes international pen enthusiasts to order safely and securely from our website. No matter where you are from, we will provide the same service and high-quality products.
📌So far, Pen&Friend Writing instruments have been sold to America, Canada, England, France, Germany, Italy, Romania, Australia, New Zealand, Israel, Japan, Korea, etc.If you find that you cannot place an order in your area, please contact us. Suppor[email protected]
📌International orders are usually delivered within 7 to 15 business days but times can not be guaranteed due to varying customs hold-ups & port delays at various destinations. According to our experience, the package sent to the UK takes the shortest time, and the package sent to the US usually takes 2-3 weeks to arrive.You can also write us an email to inquire about the specific delivery time in your area.If you would like to request for us to ship using a specific service, please contact us before or immediately after placing your order to discuss shipping options.
📌International Returns : In the event that you need to return your pen, please contact our customer service department for assistance. But so far, we have not received a similar request. Therefore we are very confident in the quality of our pens. If it doesn't work within 2 month after delivered, we can replace it for free.
📌I've bought this item from your website, and I just don't like it. How do I return it to you? Will I be charged a restocking fee to return an item?
To qualify for a return, the item must be in the exact same, brand-new condition it was received, including the original packaging, plus any accessories, parts, and paperwork that came with the item. We cannot accept opened and used bottles of ink, ink cartridges, used notebooks, engraved pens, or pen cleaning supplies. Transparent pens that have an internal filling system (like a piston fill or vacuum fill) cannot be returned for refund once they have been inked. For those types of pens, we strongly suggest dip testing the nib.
Please understand that you will be responsible for the shipping costs on returns.
Free items or free gifts with purchase cannot be replaced or refunded.
📌How do I exchange for a different color, finish and nib size, etc ?
Exchanges have the time window of 7 days after delivered. If you are not entirely pleased with your purchase and know what you would like to exchange the item for, you may?email?us to make your request be known. Follow the instructions about how to proceed with a normal return. Exchanges are shipped at the customer's expense.
📌The item I have purchased has arrived damaged/defective (or is not the item I have ordered). How can this be fixed?
Before contacting us, please make sure to check the box that your order arrived in and make sure that there are no loose items at the bottom of the packing material. If the box appears damaged or tampered with during shipping, please note this when contacting us. In the event that any item arrives damaged, please?contact us?feel free. It is better to attach a photo.
📌I've purchased a beautiful fountain pen from your company but it does not seem to work well. The pen skips and the inkflow is poor. Can I return this to you?
Within 60 days when you got the pen, if the above problems happen, we are willing to replace it for free. More than 60 days we would like to guide you to purchase replacement parts until it is fixed.
📌How long will it take to process a return or exchange?
Once received, your refund or exchange items will be processed within 7 - 10 days.
📌How soon can I expect to receive my refund?
If your refund is allowed, you will receive it within 5-15 working days.
📌Where should returned packages be sent?
Our partner will tell you the address of the return warehouse according to your country. The address is for reference only.
Address: 72, Guimiao Avenue, Nanshan District, Shenzhen, China
Approval of all returns is subject to the discretion of Pen&Friend, who reserves the right to decline refund requests if the product has been improperly used, damaged, modified or is otherwise unable to be resold.