📌Pen&Friend welcomes international pen enthusiasts to order safely and securely from our website. No matter where you are from, we will provide the same service and high-quality products.

📌So far, Pen&Friend Writing instruments have been sold to America, Canada, England, France, Germany, Italy, Romania, Australia, New Zealand, Israel, Japan, Korea, etc.If you find that you cannot place an order in your area, please contact us.

📌International orders are usually delivered within 7 to 15 business days, but delivery times cannot be guaranteed due to varying customs hold-ups and port delays at different destinations. Based on our experience, packages sent to the UK have the shortest delivery time, while packages sent to the US usually take 2-3 weeks to arrive. If you would like to inquire about the specific delivery time in your area, please feel free to email us. If you would like to request a specific shipping service, please contact us before or immediately after placing your order to discuss shipping options.

📌International Returns:If you need to return your pen, please contact our customer service department for assistance. However, we have not received any similar requests so far and are very confident in the quality of our pens. If the pen doesn't work within 3 months after delivery, we can replace it for free.